1. Do you products have an expired date?

Yes, please refer to the packaging for the expired date. Our shelf life
is 3 years since manufacture date. Kindly ensure the products you use are still in their original packaging and no damaging to the protective packaging.

2. Where are Oh My Day products from?
We are Malaysia register brand and our product manufacturing factory is stated at China Quanzhou. We have been went through a year of research to bring you the best quality of period products we can offer you. We are continuously looking at how we can improve to support your menstrual needs so if you have any questions or feedback, please email us at info@ohmydayyy.com.

3. Are your products is safe to use?

Yes, our products have passed stringent quality control procedures which is verified by SGS and FDA.

4. What is Affiliate Program?

Invite your friends to get 5% discount off. For each friend you refer you'll get 10% commission for every successful referral . You may request to withdraw the commission once the commission reach RM50.

Need to know more info, kindly WhatsApp our customer service team.

1. How long will it take to ship out my order?

Your order will be shipped out
within 24 hours after order is confirmed.

2. Do you ship internationally?

We primarily offer shipping within Malaysia and Singapore only. For other countries, please contact our
customer service or email to sale@ohmydayyy.com.

3. How do your charge for shipping fee?

Standard shipping is RM7 for West Malaysia, RM12 for East Malaysia (Sabah & Sarawak), RM29 for
Singapore.  

4. My parcel arrived empty or damaged?

We are very sorry if your package arrived damaged! While we have little control over what happens to our shipments after they leave our fulfillment center, we put great trust in our shipping carrier to ensure a successful delivery. We are disappointed to hear when this isn't the case and will notify
our courier's representative to make note of this issue - just shoot us a message and we'll take care of it. If your box arrives empty, kindly allow yourself to rant as much as you can at info@ohmydayyy.com.

5. Can I return my order?

Due to the nature of the products we are unable to accept any returns once an order has been delivered. However, if you are unsatisfied with our product, and would like to leave a personal improvement review, feel free to send it to info@ohmydayyy.com.

1. I can't log into my account?

Please contact our customer service or email to sale@ohmydayyy.com with your email address.

2. How do I adjust or cancel my order?
Once you’ve placed your order, you will receive an email from us
confirming your order with your Order ID. If you changed your mind, you can request for change or cancellation with our customer service by Whatsapp before
the order have been shipped out.

3. I have problem with the payment process?

Please contact our customer service team by Whatsapp +60177867603.

4. I can't find the answer to my question on this list?

Please get in touch with us so we can help you further.