1. SHIPPING WITHIN MALAYSIA
• Shipping fees is RM8 within West & RM12 East Malaysia (Sabah & Sarawak).
• Estimated delivery time to West & East Malaysia is 2-3 working days.
• You will receive your tracking number via email once your parcel has been shipped out.
• Expect delays during festive periods and sales promotion period.
• We do not accept any order cancellations upon dispatch of your order.
2. INTERNATIONAL SHIPPING
We primarily offer shipping within Malaysia only. For International Shipping, please email to email@example.com
3. HOW TO TRACK YOUR ORDER
If you are unable to track your order or did not receive the tracking number email, you could email us at Info@ohmydayyy.com
We will try our best to assist you ASAP
1. RETURN & EXCHANGE
• All returns must be in original condition with packaging intact due to hygiene purpose.
• In the return parcel, please include your contact information, original receipt/invoice number, or mail order packaging invoice, and reasons for return.
• All cost related to sending the item back will be bear by sender itself.
•Please allow 1 - 2 weeks from the day you return your product for your request to be processed. You will be contacted once your return is completed.
63, Jalan Sutera 1,
80150, Johor Bahru,
2. CAN I GET REFUND FOR MY ORDER?
We reserve the right of final decision if the product returned is in unsatisfactory condition, or the above terms are not met.
1. Online Store Term
2. General Conditions
3. Health Care Disclaimer
4. Products or Services
5. Accuracy of Billing and Account Information
6. User Comments, Feedback and Other Submissions
7. Rules of Conduct
8. Third Party Services
10. Disclaimer of Warranties; Limitation of Liability
12. Governing Law
14. Changes to Terms of Service
15. Contact Information
WHAT TYPES OF DATA DO WE COLLECT?
We use the information we collect to personalise, improve, and maintain the Services. Some of your Personal Information may be requested, collected, and/or displayed in connection with certain aspects of the Services. Our users provide us with the following types of information.
Account Information: When you create an Account, you will provide Personal Information like your password and email address. You understand that this information may be personal to you, and that by creating an account on the Services and providing Personal Information to us, you are allowing others, including us, to identify you and thus are not anonymous. We may use your contact information to send you information about our Services, but only if we believe it is necessary. You can unsubscribe from these messages at any time through your Account settings, but we reserve the right to contact you if we believe it is necessary, such as for account recovery. If you use your Facebook ID to access the Services, you are giving the Services permission to access your information. We will use all available information that we may receive through your Facebook account in accordance with Facebook's policies and your account privacy settings, so please review those policies and settings.
Financial Information: If you purchase products through the Services, our third-party payment processing company (the "Payment Processor") collects and stores your financial information, such as your payment method (valid credit card number, type, expiration date, or other financial information), and its use and storage is governed by the Payment Processor's applicable terms. Our payment processors are iPay88 (https://www.ipay88.com/) and Stripe (www.stripe.com). We collect and store your credit card expiration date and the last four digits of your credit card number in order to facilitate your order transactions, but no other financial information.
Shipping Information: When you use the Services to order products, we ask for and store your shipping information. For the purposes of customer service and order fulfilment, we share this information with our third-party Payment Processor, fulfilment companies, partners, and other third parties. Such parties' use of your information is governed by their respective privacy policies.
Automatically collected IP address and other information; statistical information: When you interact with the Services, we automatically receive and record information from your web browser, such as your IP address and cookie information. This information is used to combat spam/malware and to make data collection about your interactions with the Services easier (e.g., what links you have clicked on). In general, the Services collect usage information automatically, such as the number and frequency of visitors to the Site, and we collect statistical information about how users use the Services (collectively, "Statistical Information"). Personal information may be included in this statistical data, and we may use it in aggregate form. This type of information allows us and our authorised third parties to determine how frequently individuals use various aspects of the Services so that we can analyse and improve them.
Email Communications: When you open an email from us, we may receive a confirmation. This information is used to improve our customer service. We may track your use of and interaction with our emails, such as opens and clicks, in order to improve and provide the Services.
Advertisement-Related Data and the Use of Web Beacons: We may serve advertisements through the Services, as well as allow third-party advertisements, to support and enhance the Services. These advertisements may be targeted and served to specific users and may be provided by third-party companies known as "ad networks." Third-party ad servers, ad agencies, ad technology vendors, and research firms are all examples of ad networks. Advertisements served through the Services may be targeted to users who fit a certain general profile category and may be based on anonymized information inferred from information provided to us by a user, including Personal Information (e.g., gender or age), may be based on specific users' usage patterns on the Services, or may be based on your activity on Third Party Services. We do not share Personal Information with ad networks for purposes other than the Services. We may deliver a file (known as a "web beacon") from an ad network to you through the Services to improve the effectiveness of ad delivery. Web beacons allow ad networks to provide us and advertisers with anonymous, aggregated auditing, research, and reporting. Ad networks can use web beacons to serve you targeted advertisements when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network's servers, these companies have the ability to view, edit, and set their own cookies, just as if you had requested a web page from their site.
HOW, AND WITH WHOM, IS MY INFORMATION SHARED?
You may be able to share information with others through some aspects of the Services. As a result, some of the data collected via the Services is made public or shared with third parties.
Public Information About Your Use of the Services: By default, some of your use of and access to the Services is made public. This may include, but is not limited to, content you've shared publicly on the Site or through the Services or our blog, as well as any testimonials you provide. Some of this information may be associated with registered users' Accounts. Unregistered users will not be associated with this, but information about their use of the Services (such as which pages they have visited) may be tracked anonymously and stored by us using cookies. Please keep in mind that if you use certain public features of the Services to provide Personal Information, that information is subject to the privacy settings of those features and may be publicly available. Individuals who read such information may use or disclose it to other individuals or entities without our knowledge or permission, and search engines may index it. As a result, we strongly advise you to think twice about including any sensitive information in content you create or information you submit through the Services.
Statistical Information: We share statistical information with our business partners, service providers, and other third parties. We share this information so that our partners can better understand how and when people use our Services as well as their own services or websites, allowing them to improve both their services and the way our Services interact with them. Furthermore, these third parties may share with us non-private, aggregated, or otherwise non-Personal Information about you that they have developed or acquired independently with us.
Email Communications with Us: You may occasionally receive email and other communications from us as part of the Services, such as communications about your Account. Account-related communications will only be sent for purposes that are critical to the Services, such as password recovery. You have the option of unsubscribing from promotional messages.
Any information you submit to the Services that you do not publicly post through the Services will be kept private and will not be shared with other users. Your Subscription information, for example, will not be shared with other users.
Financial Information: As previously stated, our Payment Processor collects and stores your financial information; we only collect and store your credit card expiration date and last four digits of your credit card number. However, we may request and receive some of your other financial information from our Payment Processor from time to time for the purposes of completing transactions you have initiated through the Services, enrolling you in discount, rebate, and other programmes in which you elect to participate, protecting against or identifying possible fraudulent transactions, and other purposes as needed to manage our business. We currently use iPay88 (https://www.ipay88.com/) as our payment processor.
We employ and contract with people and other entities who perform certain tasks on our behalf and are under our control (our "Agents"). In order to provide you with products or services, we may need to share Personal Information with our Agents. Unless we tell you otherwise, our Agents are only allowed to use Personal Information and other information we share with them for the purpose of assisting us. You give your permission for us to share your personal information with our agents. In order to provide you with products and services, we may need to share Personal Information with our brand partners. Such partners' use of your information is governed by their respective privacy policies.
Information Disclosed as a Result of Business Transfers: We may choose to buy or sell assets in some cases. User information is typically one of the transferred business assets in these types of transactions. Furthermore, user information would be one of the assets transferred or acquired by a third party if we, or substantially all of our assets, were acquired, or if we went out of business or filed for bankruptcy. You agree that such transfers may occur, and that any acquirer of our business or assets may continue to use your Personal Information in accordance with this policy.
Except as set forth above, you will be notified when your Personal Information may be shared with third parties and will have the ability to prevent this information from being shared.
IS MY PERSONAL INFORMATION SAFE?
For your privacy and security, your Account information will be protected by a password. You must choose and protect your password appropriately to prevent unauthorised access to your Account and Personal Information, as well as limit access to your computer and browser by signing off after you have finished accessing your Account.We make every effort to keep Account information private; however, we cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors can all jeopardise the security of user data at any time. Otherwise, we use industry-standard techniques to store all of our information, including your IP address. Such techniques do not guarantee or warrant that unauthorised access to information about you that we store, whether Personal Information or otherwise, will be prevented.
CAN I ACCESS MY PERSONAL INFORMATION?
By logging into the Services as a registered user, you can access information related to your Account. Cookies can be accessed and deleted by both registered and non-registered users through their web browser settings.
HOW CAN I DELETE MY ACCOUNT?
If you ever decide to delete your Account, please send an email to firstname.lastname@example.org. 'My' If you delete your Account, any links between your Account and the information we store will be lost. Any public activity on your Account prior to deletion, however, will be saved on our servers and accessible to the public.
WHAT ARE MY OPTIONS REGARDING MY PERSONAL INFORMATION?
You can use some of the Services' features without registering, which reduces the amount of information we collect. You can always choose not to provide certain information to us, even if it is required to use some of our features. You have the option to delete your account. Please keep in mind that we will need to verify your authority to delete the Account, and any activity generated prior to deletion will be stored by us, and any information submitted publicly may remain publicly accessible.
WHAT SHOULD I DO IF I HAVE ANY QUESTIONS OR CONCERNS?
Please send us a detailed message to email@example.com if you have any questions or concerns about privacy while using the Services. We will do everything possible to address your concerns.